Patient Services Coordinator (FT) |
| Location: | Salt Lake City, UT |
| Salary Range: | $12.50 - $14.00 |
| Exempt/Non-Exempt: | Non-Exempt |
| Benefits: | Please see benefits link at www.myriad.com/careers |
| Type: | Full Time |
| Department: | Customer Service |
| Description: | About Myriad:
Founded in 1991, Myriad Genetics soon emerged as a world leader in the new field of molecular diagnostics. In addition to its molecular diagnostics business, Myriad has a strong drug development pipeline. Going forward, Myriad is uniquely positioned to develop and commercialize new molecular diagnostics and pharmaceuticals that prevent or mitigate the toll of mankind's deadliest diseases.
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| Duties: | Looking for both bilingual (English/Spanish) and English only candidates. Will coordinate medical insurance reimbursement approval process for patient testing services as part of a customer service staff. Will interact with insurance companies, patients, and healthcare providers utilizing telephone, e-mail, and fax. Must accurately document contacts and coordinate follow-up activities in a timely manner. Must act in compliance with agency, department, and company regulations, policies and procedures. |
| Qualifications: | Minimum Requirements:
Professional and detail-oriented
Excellent interpersonal and communication skills
Accurate typing skills of at least 35 words per minute
Excellent listening, transcribing, and self-review skills
PC experience, including familiarity with Excel, Word, Internet, and e-mail
Able to manage several tasks simultaneously, often under pressure
One year of customer service or medical reimbursement experience
Preference given to applicants with:
Bachelors Degree
More than one year of customer service or medical reimbursement experience
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