Patient Services Coordinator |
| Location: | Salt Lake City, UT |
| Benefits: | Please see benefits link at www.myriad.com/careers |
| Employment Type: | Full Time |
| Department: | Customer Service |
| Description: | Myriad Genetics Laboratories is looking for a full-time candidate to work as a Patient Service Coordinator in our customer service department. Patient Service Coordinators are responsible for coordinating genetic testing for patients. This is accomplished by working with health care providers to complete the required documentation and sample submission and then will work with insurance companies to secure the highest possible coverage for patients. |
| Duties: | The successful candidate will be responsible for, but not limited to, the following tasks:
•Coordinate medical insurance reimbursement approval process for patient testing services as part of a customer service staff.
•Interact with insurance companies, patients, and health-care providers utilizing telephone, e-mail, and fax.
•Accurately document contacts and coordinate follow-up activities in a timely manner.
•Act in compliance with agency, department, and company regulations, policies and procedures. |
| Qualifications: | •Professional and detail-oriented
•Excellent interpersonal and communication skills
•Accurate typing skills of at least 35 words per minute
•Excellent listening, transcribing, and self-review skills PC experience, including familiarity with Excel, Word, Internet, and e-mail
•Able to manage several tasks simultaneously, often under pressure
•One year of customer service or medical reimbursement experience
Preference is given to applicants with Bachelors Degree and/or more than one year of customer service or medical reimbursement experience
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