Information Services Technician II

Location:Salt Lake City, UT
Exempt/Non-Exempt:Exempt
Benefits:Full
Type:Full Time
Department:Informatics
Duties:•Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals
•Documents, maintains, upgrades or replaces hardware and software systems
•Supports and maintains user account information including rights, security and systems groups
•Configures, troubleshoots and supports users email accounts and provides basic support of common office products, such as “Microsoft Word, Excel, Outlook and PowerPoint” etc.
•Other duties and responsibilities as assigned
Qualifications:•Requires an associate's degree or its equivalent and/or 2-5 years of experience in the field or in a related area
•Familiar with standard concepts, practices, and procedures within particular IT field
•Relies on limited experience and judgment to plan and accomplish goals
•Works under general supervision; typically reports to a project leader or manager
•A certain degree of creativity and latitude is required
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